Payne, Penny: search on Z-Library

The world's largest scientific articles store. 70,000,000+ articles for free.

Don't use scam websites

1

The customer value proposition: evolution, development, and application in marketing

Payne, Adrian, Frow, Pennie, Eggert, Andreas

Journal:

Journal of the Academy of Marketing Science

Year:

2017

Language:

english

File:

PDF, 940 KB

english, 2017

2

Toward a comprehensive framework of value proposition development: From strategy to implementation

Payne, Adrian, Frow, Pennie, Steinhoff, Lena, Eggert, Andreas

Journal:

Industrial Marketing Management

Year:

2020

Language:

english

File:

PDF, 1.62 MB

english, 2020

3

A stakeholder perspective of the value proposition concept

Frow, Pennie, Payne, Adrian

Journal:

European Journal of Marketing

Year:

2011

Language:

english

File:

PDF, 154 KB

english, 2011

4

A Strategic Framework for Customer Relationship Management

Adrian Payne and Pennie Frow

Journal:

Journal of Marketing

Year:

2005

Language:

english

File:

PDF, 2.04 MB

english, 2005

5

Managing the co-creation of value

Adrian F. Payne, Kaj Storbacka, Pennie Frow

Journal:

Journal of the Academy of Marketing Science

Year:

2008

Language:

english

File:

PDF, 255 KB

english, 2008

6

Customer Relationship Management: from Strategy to Implementation

Payne, Adrian, Frow, Pennie

Journal:

Journal of Marketing Management

Year:

2006

Language:

english

File:

PDF, 314 KB

english, 2006

7

Developing superior value propositions: a strategic marketing imperative

Bo Edvardsson and Professor Philipp, Professor, Payne, Adrian, Frow, Pennie

Journal:

Journal of Service Management

Year:

2014

Language:

english

File:

PDF, 134 KB

english, 2014

8

Conceptualizing and communicating value in business markets: From value in exchange to value in use

Eggert, Andreas, Ulaga, Wolfgang, Frow, Pennie, Payne, Adrian

Journal:

Industrial Marketing Management

Year:

2018

Language:

english

File:

PDF, 933 KB

english, 2018

9

Customer management and CRM: addressing the dark side

Frow, Pennie, Payne, Adrian, Wilkinson, Ian F., Young, Louise

Journal:

Journal of Services Marketing

Year:

2011

Language:

english

File:

PDF, 383 KB

english, 2011

10

Relationship marketing: looking backwards towards the future

Payne, Adrian, Frow, Pennie

Journal:

Journal of Services Marketing

Year:

2017

Language:

english

File:

PDF, 247 KB

english, 2017

11

Value propositions as market-shaping devices: A qualitative comparative analysis

Nenonen, Suvi, Storbacka, Kaj, Sklyar, Alexey, Frow, Pennie, Payne, Adrian

Journal:

Industrial Marketing Management

Year:

2019

Language:

english

File:

PDF, 892 KB

english, 2019

12

Value propositions as communication practice: Taking a wider view

David Ballantyne, Pennie Frow, Richard J. Varey, Adrian Payne

Journal:

Industrial Marketing Management

Year:

2011

Language:

english

File:

PDF, 375 KB

english, 2011

13

Managing Co-creation Design: A Strategic Approach to Innovation

Frow, Pennie, Nenonen, Suvi, Payne, Adrian, Storbacka, Kaj

Journal:

British Journal of Management

Year:

2015

Language:

english

File:

PDF, 463 KB

english, 2015

14

Co-creating brands: Diagnosing and designing the relationship experience

Adrian Payne, Kaj Storbacka, Pennie Frow, Simon Knox

Journal:

Journal of Business Research

Year:

2009

Language:

english

File:

PDF, 866 KB

english, 2009

15

The role of multichannel integration in customer relationship management

Adrian Payne, Pennie Frow

Journal:

Industrial Marketing Management

Year:

2004

Language:

english

File:

PDF, 289 KB

english, 2004

16

Deconstructing the value proposition of an innovation exemplar

Payne, Adrian, Frow, Pennie

Journal:

European Journal of Marketing

Year:

2014

Language:

english

File:

PDF, 415 KB

english, 2014

17

Towards the ‘perfect’ customer experience

Frow, Pennie, Payne, Adrian

Journal:

Journal of Brand Management

Year:

2007

Language:

english

File:

PDF, 548 KB

english, 2007

18

Co-creation practices: Their role in shaping a health care ecosystem

Frow, Pennie, McColl-Kennedy, Janet R., Payne, Adrian

Journal:

Industrial Marketing Management

Year:

2016

Language:

english

File:

PDF, 1.12 MB

english, 2016

19

Relationship marketing: Key issues for the utilities sector

Payne, Adrian, Frow, Pennie

Journal:

Journal of Marketing Management

Year:

1997

Language:

english

File:

PDF, 1.06 MB

english, 1997

20

A Strategic Framework for Customer Relationship Management

Payne, Adrian, Frow, Pennie

Journal:

Journal of Marketing

Year:

2005

Language:

english

File:

PDF, 101 KB

english, 2005

21

Developing a Segmented Service Strategy: Improving Measurement in Relationship Marketing

Payne, Adrian, Frow, Pennie

Journal:

Journal of Marketing Management

Year:

1999

Language:

english

File:

PDF, 2.59 MB

english, 1999

22

Strategic Customer Management (Integrating Relationship Marketing and CRM) || Performance assessment

Payne, Adrian, Frow, Pennie

Year:

2013

Language:

english

File:

PDF, 1.59 MB

english, 2013

23

Elliptical discontinuities in spherical shells

LECKIE, F A, PAYNE, D J, PENNY, R K

Journal:

Journal of Strain Analysis for Engineering Design

Year:

1967

Language:

english

File:

PDF, 738 KB

english, 1967

24

Strategic Customer Management (Integrating Relationship Marketing and CRM) || Building relationships with multiple stakeholders

Payne, Adrian, Frow, Pennie

Year:

2013

Language:

english

File:

PDF, 316 KB

english, 2013

25

Strategic Customer Management (Integrating Relationship Marketing and CRM) || Customer value creation

Payne, Adrian, Frow, Pennie

Year:

2013

Language:

english

File:

PDF, 495 KB

english, 2013

26

Co-Pricing: Co-Creating Customer Value Through Dynamic Value Propositions

Frow, Pennie, Reisman, Richard, Payne, Adrian

Journal:

SSRN Electronic Journal

Year:

2015

Language:

english

File:

PDF, 416 KB

english, 2015

27

Marketing Plans for Services (A Complete Guide) || Examples of marketing plans

McDonald, Malcolm, Frow, Pennie, Payne, Adrian

Year:

2012

Language:

english

File:

PDF, 701 KB

english, 2012

28

Assessment of boundary-element method for modelling a free-floating sloped wave energy device. Part 1: Numerical modelling

Grégory S. Payne, Jamie R.M. Taylor, Tom Bruce, Penny Parkin

Journal:

Ocean Engineering

Year:

2008

Language:

english

File:

PDF, 466 KB

english, 2008

29

Functional anatomy of the cheetah (Acinonyx jubatus) hindlimb

Penny E. Hudson, Sandra A. Corr, Rachel C. Payne-Davis, Sinead N. Clancy, Emily Lane, Alan M. Wilson

Journal:

Journal of Anatomy

Year:

2011

Language:

english

File:

PDF, 756 KB

english, 2011

30

Relationship Value Management: Exploring the Integration of Employee, Customer and Shareholder Value and Enterprise Performance Models

Payne, Adrian, Holt, Sue, Frow, Pennie

Journal:

Journal of Marketing Management

Year:

2001

Language:

english

File:

PDF, 283 KB

english, 2001

31

Diagnosing the supplementary services model: Empirical validation, advancement and implementation

Frow, Pennie, Ngo, Liem Viet, Payne, Adrian

Journal:

Journal of Marketing Management

Year:

2014

Language:

english

File:

PDF, 431 KB

english, 2014

32

Implementation of Mock Competency Skill Assessments to Improve Student Outcomes

Payne, Camille, Ziegler, M. Penny, Baughman, Diana M., Jones, Jackie

Journal:

Year:

2015

Language:

english

File:

PDF, 119 KB

english, 2015

33

Strategic Customer Management (Integrating Relationship Marketing and CRM) || Relationships and technology: Digital marketing and social media

Payne, Adrian, Frow, Pennie

Year:

2013

Language:

english

File:

PDF, 965 KB

english, 2013

34

Strategic Customer Management (Integrating Relationship Marketing and CRM) || Notes

Payne, Adrian, Frow, Pennie

Year:

2013

Language:

english

File:

PDF, 184 KB

english, 2013

35

Possessions and Self in the Identity Work of Survivors of Domestic Violence

FitzPatrick, Mary, Elphingston-Jolly, Bronwyn, Friend, Lorraine, Payne, Penny

Journal:

Journal of Consumer Psychology

Year:

2018

Language:

english

File:

PDF, 955 KB

english, 2018

36

Marketing Plans for Services (A Complete Guide) || Chapter

McDonald, Malcolm, Frow, Pennie, Payne, Adrian

Year:

2012

File:

PDF, 671 KB

2012

37

Service ecosystem well-being: conceptualization and implications for theory and practice

Frow, Pennie, McColl-Kennedy, Janet R., Payne, Adrian, Govind, Rahul

Journal:

European Journal of Marketing

Year:

2019

File:

PDF, 612 KB

2019

38

Assessment of boundary-element method for modelling a free-floating sloped wave energy device. Part 2: Experimental validation

Grégory S. Payne, Jamie R.M. Taylor, Tom Bruce, Penny Parkin

Journal:

Ocean Engineering

Year:

2008

Language:

english

File:

PDF, 1018 KB

english, 2008

39

Chemokine expression in IBD. Mucosal chemokine expression is unselectively increased in both ulcerative colitis and Crohn's disease

Charmian Banks, Adrian Bateman, Richard Payne, Penny Johnson, Nick Sheron

Journal:

The Journal of Pathology

Year:

2003

Language:

english

File:

PDF, 212 KB

english, 2003

40

BIOMED-2 PCR assays for IGK gene rearrangements are essential for B-cell clonality analysis in follicular lymphoma

Karen Payne, Penny Wright, John W. Grant, Yuanxue Huang, Rifat Hamoudi, Chris M. Bacon, Ming-Qing Du, Hongxiang Liu

Journal:

British Journal of Haematology

Year:

2011

Language:

english

File:

PDF, 214 KB

english, 2011

41

Adolescent and young adult health in a children's hospital: Everybody's business

Jamie Tan, Robyn Cox, Penny Shannon, Donald Payne

Journal:

Journal of Paediatrics and Child Health

Year:

2009

Language:

english

File:

PDF, 127 KB

english, 2009

42

Functional anatomy of the cheetah (Acinonyx jubatus) forelimb

Penny E. Hudson, Sandra A. Corr, Rachel C. Payne-Davis, Sinead N. Clancy, Emily Lane, Alan M. Wilson

Journal:

Journal of Anatomy

Year:

2011

Language:

english

File:

PDF, 374 KB

english, 2011

43

High speed locomotion: Insights from cheetahs and racing greyhounds

Penny E. Hudson, Sandra A. Corr, Rachel C. Payne, James R. Usherwood, Alan M. Wilson

Journal:

Comparative Biochemistry and Physiology Part A: Molecular & Integrative Physiology

Year:

2009

Language:

english

File:

PDF, 50 KB

english, 2009

44

Comparison of Clinical-Pathologic Characteristics and Outcomes of True Interval and Screen-Detected Invasive Breast Cancer Among Participants of a Canadian Breast Screening Program: A Nested Case-Control Study

Daniel Rayson, Jennifer Isabelle Payne, Mohamed Abdolell, Penny J. Barnes, Rebecca F. MacIntosh, Theresa Foley, Tallal Younis, Ariel Burns, Judy Caines

Journal:

Clinical Breast Cancer

Year:

2011

Language:

english

File:

PDF, 196 KB

english, 2011

45

Book reviews

Hunter, Janet E., Payne, Anthony, Price, Catherine Waddams, Sklair, Leslie, Wright, Caroline, Vera‐Sanso, Penny, Ellis, Frank, Hawkins, Kirstan

Journal:

Journal of Development Studies

Year:

1996

Language:

english

File:

PDF, 868 KB

english, 1996

46

Integrating employee, customer and shareholder value through an enterprise performance model: an opportunity for financial services

Payne, Adrian, Holt, Sue, Frow, Pennie

Journal:

International Journal of Bank Marketing

Year:

2000

Language:

english

File:

PDF, 359 KB

english, 2000

47

The emerging role of telemedicine in diagnosing and treating sleep disorders

Seibert, Pennie S, Whitmore, Tiffany A, Parker, Patrick D, Grimsley, Fred P, Payne, Kattie, O'Donnell, Janat E

Journal:

Journal of Telemedicine and Telecare

Year:

2006

Language:

english

File:

PDF, 47 KB

english, 2006

48

Co-creation practices: Their role in shaping a health care ecosystem

Frow, Pennie, McColl-Kennedy, Janet R., Payne, Adrian

Journal:

Industrial Marketing Management

Year:

2016

File:

PDF, 1.12 MB

2016

49

Paper 1: Use of Elastic Solutions to Obtain Lowr Bounds on the Performance of Structures under Cyclic Loading and Temperature

Leckie, F. A., Payne, D. J., Penny, R. K.

Journal:

ARCHIVE Proceedings of the Institution of Mechanical Engineers Conference Proceedings 1964-1970 (vols 178-184) Various titles labelled Volumes A to S

Year:

1965

Language:

english

File:

PDF, 2.32 MB

english, 1965

50

Marketing Plans for Services (A Complete Guide) || Marketing planning for services: the process

McDonald, Malcolm, Frow, Pennie, Payne, Adrian

Year:

2012

Language:

english

File:

PDF, 289 KB

english, 2012

To build up a library is to create a life. It’s never just a random collection of books.

— Carlos María Domínguez

Official channel

Z-Library Desktop Launcher

Z-Library Since 2009 support@z-lib.do

EnglishРусскийEspañolItalianoελληνικάاللغة العربيةBahasa IndonesiaBahasa Malaysiaहिन्दीDeutschFrançaisPortuguêsУкраїнськаPolski中文繁體中文日本語Tiếng ViệtAzərbaycan DiliՀայոց լեզուภาษาไทยTürk Diliქართველიবাংলাپښتوతెలుగుاردو한국어SrpskiБългарски